We always guarantee the authenticity of our items 100%!!
Unless otherwise noted as New With Tags or New, Without Tags, all of our clothing are previously owned. Many manufacturers use different methods for sizing. This is why we provide measurements.
Whenever possible, if there is a size tag, we will identify the size from the tag PLUS provide measurements. If there is no size tag, we will provide the measurements and indicate an approximate size based upon the measurements.
We cannot stress enough to always check the measurements, do not base your purchase strictly by the size tag! We DO NOT ACCEPT RETURNS FOR WRONG SIZE!! We try to be as accurate as possible in our measurements and will not accept returns for a ½ - 1 inch discrepancy.
We do our best to examine each piece carefully for any flaws and if we find any, we try to note it. We are, however, only human. Upon occasion something does slip by. Please be assured that this is not intentional.
As Consignment Specialists, we receive most of our items from clients. Although we do require that all items are cleaned prior to being delivered to us, we cannot guarantee the environment they were stored in between cleaning and bringing to us is smoke-free, pet-free, etc. Due to the intimate nature of clothing and individual sensitivites, we always recommend cleaning prior to wearing.
All this said and certainly sounding scary, we are not unreasonable sellers! If you have a question, concern, or issue with something, please let us know! We will work with you. Our goal is to have satisfied and returning buyers.
As always, if in doubt, please email us with any questions prior to making your purchase. We make every effort to answer every email on a timely basis. Thank you. We hope to provide you with a terrific Shopping experience!
While we make every effort to be accurate in our descriptions, mistakes can happen. Because each clothing manufacturer uses different size charts check the measurements very carefully. If you have any questions, please email us before the making your purchase.
We will cheerfully refund your purchase if there is a major error in the listing measurements (greater than 1 inch) or it is not as described.
Refunds are for the purchase price only and must be made within 7 days of receipt of when you received the item. Please do not ask to return an item after 7 days of when you received the item. Shipping costs, insurance and handling charges (if applicable) are not refundable. Please contact us regarding any returns prior to returning the item. Unapproved returns will not be accepted.